Shopping service makes a difference

It’s now been a month since the UK Government brought in social distancing restrictions to protect all UK citizens from Coronavirus ‘Covid-19’. As a result the impact on society and life as we know it, has changed forevermore. The impact on health and well-being as well as the long-term economic effects could last many years, but right now, carers are making a difference in helping people and the community spirit is infectious.

In Surrey, Crossroads has adapted its services through regular contact by phone, helping to allieviate isolation and loneliness as well as give practical support with essential shopping and medication for unpaid carers, those they care for and the wider public who may be vulnerable or at-risk during this pandemic. It’s clear, the difference key workers are making right now, impacting the lives of many, including Ursula and her 93 year old neighbour.

Ursula says: “Thank you for taking the time to go shopping for me.  My husband is at risk if he goes out, he needs to self-isolate which means, I can’t go out either. The shopping you’ve brought will help our family, but also my 93 year old neighbour, who lives on his own. He says that you are wonderful for doing this for him.  We don’t know if we could cope without your help, it’s made a real difference.

Care Voucher Terms & Conditions

Care Vouchers are issued by Crossroads Care Surrey.
Vouchers may only be redeemed against eligible services specified by Crossroads Care Surrey and Crossroads Direct.
Vouchers cannot be exchanged for cash.
No change will be given, however any remaining balance may be retained for future use where applicable.
Vouchers are valid for 24 months from the date of purchase unless otherwise stated.
Vouchers are non-refundable.
Vouchers may not be resold.
Services remain subject to assessment, availability, eligibility criteria and service capacity.
Voucher redemption does not guarantee service availability on a particular date.
Crossroads Care Surrey reserves the right to amend eligible services or withdraw the scheme at any time. Any vouchers already purchased will continue to be honoured.
Lost, stolen or damaged vouchers may only be replaced at the discretion of Crossroads Care Surrey and where proof of purchase can be provided.
By purchasing or redeeming a Care Voucher, customers agree to these Terms and Conditions.