Cookie Policy

Cookies provide you with a more personal experience and avoids you having to re-enter your preferences every time you use our website.

Cookies

1. What are cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. Cookies help us understand how you interact with our website, improve your experience and tailor our services to you.

Please note that cookies are safe files that cannot access other information on your device or cause any harm to the device you are accessing this from.

2. Types of cookies we use

We use the following types of cookies on our website:

  • Essential cookies: these cookies are necessary for the operation of the website. They enable you to navigate the site and use its features, such as accessing secure areas and making donations. Without these cookies, certain services you have requested cannot be provided
  • Performance cookies: these cookies collect information about how visitors use the website, such as which pages are visited most often and if users encounter error messages. These cookies do not collect information that directly identifies a visitor. All information collected by these cookies is aggregated and anonymous. We use these cookies to improve how our website functions
  • Functionality cookies: these cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as filling out forms or submitting donations
  • Analytics cookies: we use Google Analytics to collect information about how visitors use our website. These cookies help us understand which parts of our website are most popular and where we can improve. The information collected by these cookies is anonymous and used solely for statistical purposes

The cookies we use

Name Provider Purpose Expiry/Retention

Essential cookies: These are essential to enable you to move around the website and use its features.

__cf_bm
.elementor.com
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management
1 hour
__cf_bm
.elementor.red
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management
1 hour
wpEmojiSettingsSupports
crossroadscaresurrey.org.uk
WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly
Session
cookieyes-consent
crossroadscaresurrey.org.uk
CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors
1 year
CF_Authorization
cdn.elementor.com
Cloudflare is a security layer for the platform, protecting the platform from DDoS attacks, malicious bots etc. When you protect a site with Cloudflare Access, Cloudflare checks every HTTP request bound for that site to ensure that the request has a valid CF_Authorization cookie. If a request does not include the cookie, Access will block the request
1 day
fundraiseup_cid
.fundraiseup.com
This cookie is set by Fundraise Up, and is used to identify a user’s browser. This cookie is necessary for the platform to function properly and securely, as it helps us detect and prevent fraud
10 years

Functionality cookies: These allow the website to remember choices you make. The information these cookies collect is anonymised and they do not track your browsing activity across other websites.

ea11y-global-state
crossroadscaresurrey.org.uk
This Elementor cookie is used as part of the Accessibility plugin to remember settings
Persistent
ea11y-global-state
crossroadscaresurrey.org.uk
This Elementor cookie is used as part of the Accessibility plugin to remember settings
Session
fundraiseup_session
.fundraiseup.com
A session ID cookie is a first-party cookie set by Fundraise Up that is used to identify a user’s session. This cookie is necessary for the platform to function properly and securely by helping us detect and prevent fraud, as well as understand how people interact with your giving experience. This cookie expires after a pre-determined period of time, usually when the user closes their browser
Session

Analytics cookies: Google Analytics collect information about how visitors use our Website.

_ga_*
.crossroadscaresurrey.org.uk
Google Analytics sets this cookie to store and count page views
2 years
_ga
.crossroadscaresurrey.org.uk
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors
2 years

3. How to change cookie settings

You have the ability control, accept and decline cookies, if you choose to decline cookies; you may not be able to fully experience the interactive features of our site and any preferences will be lost if you delete cookies. You can change your cookie preferences at any time by contacting us or changing the settings that can be accessed by the banner.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

You can also manage your cookie preferences directly on our website by [describe your specific process – e.g., ‘clicking the cookie preferences link in our footer’ or ‘adjusting settings in our cookie banner.

4. Third-party cookies

Some cookies may be placed by third parties, such as Google Analytics. These third parties may collect information about your online activities across different websites. We do not control these third-party cookies and we encourage you to review the cookie policies of these providers.

For detailed information about Google Analytics’ data practices, please visit their privacy policy at https://policies.google.com/privacy?hl=en-US. These third parties may collect information such as your IP address, browser type, and pages visited. We do not share your personal information with any other third parties beyond those explicitly mentioned in this policy.

5. Cookies & data protection

The information collected through cookies may constitute personal data under applicable data protection laws. For comprehensive information about how we collect, use, and protect your personal information, please review our Privacy Policy.
Under data protection regulations, you have rights regarding your personal information, including the right to access, correct, or delete your data. For questions about our data practices or to exercise your rights, please contact us at enquiries@ccsurrey.org.uk

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.

This Cookie Policy is effective as of 01/07/2025. We will notify users of any material changes either by email, social media or via the website. This policy was last updated on 30/06/2025 (Version 1.2).

By continuing to use our Website, you consent to our use of cookies as described in this policy.