Key worker, Diana shares her story

Shopping is very rewarding. I never thought I would say that, but in these challenging times, the rewards I get are the grateful smiles of the vulnerable people I shop for and reassurance in the knowledge that they are safe inside their homes.

Shopping for their groceries is the least that I can do for them.

On one such visit to a local supermarket to shop for someone, I came across an elderly gentleman who was dragging a small trolley on wheels behind him that contained an oxygen cylinder. The plastic nasal cannula tubes took the place of a mask which most of the other shoppers, including myself, were wearing.

I asked him if he was managing to do his shopping and he answered. “Just about”. He was pale and finding it difficult to walk. He said that he had caught a bus from his home and had a few things to get for the week ahead.

He confirmed that he had chronic obstructive pulmonary disease (COPD), an obstructive lung disease resulting in long-term breathing problems and poor airflow.

Because of his condition and his age, this lovely, vulnerable gentleman is at extreme risk of contracting the Covid-19 virus.

I was stunned that he had left his home and made the difficult trip to the shop. I was afraid that he would do the same again and so offered the services of Crossroads Care Surrey and a Carer Support Worker to shop for him. With his permission, I took his telephone number and my manager arranged for me to shop for him the following week.

As I left the shop, he was waiting for the bus to go back home.

The following week, for him, I ventured into the local supermarket. For him, I got everything on his list and queued to pay for it. For him, I drove to his home and delivered his shopping to his door.

For him, shopping could be life-threatening and so I was glad I was there when he needed me.

For him, I truly do care.

Care Voucher Terms & Conditions

Care Vouchers are issued by Crossroads Care Surrey.
Vouchers may only be redeemed against eligible services specified by Crossroads Care Surrey and Crossroads Direct.
Vouchers cannot be exchanged for cash.
No change will be given, however any remaining balance may be retained for future use where applicable.
Vouchers are valid for 24 months from the date of purchase unless otherwise stated.
Vouchers are non-refundable.
Vouchers may not be resold.
Services remain subject to assessment, availability, eligibility criteria and service capacity.
Voucher redemption does not guarantee service availability on a particular date.
Crossroads Care Surrey reserves the right to amend eligible services or withdraw the scheme at any time. Any vouchers already purchased will continue to be honoured.
Lost, stolen or damaged vouchers may only be replaced at the discretion of Crossroads Care Surrey and where proof of purchase can be provided.
By purchasing or redeeming a Care Voucher, customers agree to these Terms and Conditions.