New Tier 4 Covid-19 restrictions – Crossroads Care services remain unaffected

Following on from the PM’s announcement on 19th December stating the majority of Surrey would be entering a new more regional Tier 4 restrictive period to stay safe during this period of increased cases of Covid-19, the charity Crossroads Care Surrey will remain open for business delivering frontline care for those who need vital help with care.

Since the first lockdown, the health and care sector have now learned more about Coronavirus and because of these learnings, particularly around the need to find a balance between keeping people safe and protecting mental health & wellbeing, the charity say they will continue to provide visiting care.

All employees are trained in infection control and are provided with the highest quality personal protection equipment (PPE). The charity has promised to also provide a different kind of care support with befriending & community outreach (shopping and prescription collections). This will support carers, cared for loved ones and those vulnerable or at-risk living on their own.

“Following on from the first Covid19 lockdown, we surveyed those we have helped during the year. Our findings revealed 9 in every 10 carers had concerns about the long-term effect of Covid19 on both their physical and emotional health. It is important we can continue to keep helping those who need us most during this difficult period”

Terry Hawkins, CEO

Care Voucher Terms & Conditions

Care Vouchers are issued by Crossroads Care Surrey.
Vouchers may only be redeemed against eligible services specified by Crossroads Care Surrey and Crossroads Direct.
Vouchers cannot be exchanged for cash.
No change will be given, however any remaining balance may be retained for future use where applicable.
Vouchers are valid for 24 months from the date of purchase unless otherwise stated.
Vouchers are non-refundable.
Vouchers may not be resold.
Services remain subject to assessment, availability, eligibility criteria and service capacity.
Voucher redemption does not guarantee service availability on a particular date.
Crossroads Care Surrey reserves the right to amend eligible services or withdraw the scheme at any time. Any vouchers already purchased will continue to be honoured.
Lost, stolen or damaged vouchers may only be replaced at the discretion of Crossroads Care Surrey and where proof of purchase can be provided.
By purchasing or redeeming a Care Voucher, customers agree to these Terms and Conditions.