OVO Extra Support is here to help our customers who need some additional help to manage and pay for their energy.  Whether you’ve had a change in your circumstances or an ongoing need, we are here to help wherever we can.

Am I eligible?

If you think you’ll struggle to pay your bills and you’re an OVO or Boost customer, then you might be eligible. It doesn’t take long to apply for support and you’ll get your answer right away.

When you apply for support, things like household income, any disposable income, and medical needs will be taken into account –  to help prioritise those who need help most.

We won’t be able to offer everything to everyone – but we’re hoping to help as many people as possible. Our specialist teams will be available to speak to any of our customers who are worried about energy costs.