Help for customers through the energy crisis

Please, please get in contact with us if you’re struggling with your bills. There are many ways we can help.

We’ve set up a £15 million Octo Assist Fund as part of our campaign to help those worried about paying for their energy this Winter. If you’re an Octopus customer, you can access our Financial Support form here – a quick and simple online tool which asks you a series of questions about your financial situation.

We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. If you want to know more about what to do in the face of rising energy prices, it’s worth visiting our dedicated blog.