How to Apply

Get in touch

After reviewing the volunteer opportunities open, please do drop us a note at volunteering@crossroadscaresurrey.org.uk to find out more information about the roles from our volunteer team. We’re always updating the opportunities, so if you don’t see what you’re looking for, it may be worth having an initial chat with the support team on the number below.

Call us on 01372 869 970 to find out more about volunteering

Application

Complete our application form and send it back to us

Interview

We will invite you for an informal chat with our volunteer team so you can find out more and we can find out more about you

References

We will ask you for 2 references

DBS Check

Depending on the role we will ask you to undertake a DBS Check. This can take 2 to 3 weeks

Volunteer Agreement

Sign our volunteer agreement and code of conduct

Induction

You will be invited to an induction specific for your role so you know what needs to be done and how your role will be organised. You will also find out about the support that will be available

Training

Depending on your volunteer role, we may ask you to do some online training.

Get matched

We will match you with a beneficiary or a role which is tailored to you and matches your interests

Get started

You are now ready to start volunteering with us!

Volunteer Do’s and Don’t

Things a volunteer CAN do:

  • Take part in agreed activities such as; reading, listening to music, playing board games, playing cards, dominoes
  • Visit regularly at the agreed times
  • Make drinks for the cared for (such as tea / coffee)
  • Call for help should the need arise
  • Help with shopping

  • Visit a safe community venue

  • Heave a friendly chat over the phone

  • Engage with cared for during visits whilst taking care to ensure they are safe, for example:

    • Reminiscence work, such as looking at old photos
    • General chat
    • Watching TV
    • Crosswords

Things a volunteer CAN’T do:

  • Household tasks including; cleaning, vacuuming, washing clothes, cooking, ironing, changing light bulbs
  • Gardening
  • Personal care including; toileting, feeding, lifting, any form of manual handling, washing
  • Invite Carer/cared for to the volunteers home
  • Push wheelchairs
  • Take anyone out without first speaking with the office, so staff can undertake a further risk assessment
  • Administer medication (a volunteer is allowed to prompt though)
  • Accept gifts or enter into any financial transactions with Carers (unless agreed through the outreach role when a form will be signed by both parties)
  • Bring other visitors to Carers’ home
  • Visit outside of agreed times
  • Give advice
  • Heavy lifting or moving furniture