{"id":23932,"date":"2024-11-11T11:16:51","date_gmt":"2024-11-11T11:16:51","guid":{"rendered":"https:\/\/crossroadscaresurrey.org.uk\/directory\/?post_type=citadela-item&#038;p=23932"},"modified":"2025-10-21T12:05:15","modified_gmt":"2025-10-21T11:05:15","slug":"surrey-energy-advice","status":"publish","type":"citadela-item","link":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/surrey-energy-advice\/","title":{"rendered":"Surrey Energy Advice"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.surreyenergyadvice.org.uk\/assets\/img\/EnergyAdviceLogo.png\" \/><\/p>\n<h3 class=\"sHeading\" aria-desciption=\"Are you looking for help to manage your increasing energy bills?\">Are you looking for help to manage your increasing energy bills?<\/h3>\n<div class=\"col-12 pt-2\">\n<h2 class=\"sHeading2\">We can help find support options for you<\/h2>\n<\/div>\n<div class=\"col-12 pt-2 introductiontext\">\n<p>If you rent or own a property in Surrey, you can get recommendations for financial support and measures to improve energy efficiency in your home.<\/p>\n<p>You&#8217;ll need to give details about your financial circumstances and property to receive the most accurate information. If your property has an energy performance certificate, your energy performance rating will be automatically generated when you enter your postcode.<\/p>\n<p>If you would like to know more about how we handle your personal information, please see our\u00a0<a href=\"https:\/\/www.surreycc.gov.uk\/council-and-democracy\/your-privacy\/our-privacy-notices\/winter-energy-support-tool-privacy-notice\" target=\"_blank\" rel=\"noopener\">privacy statement\u00a0<small>(opens new tab\/window)<\/small><\/a><\/p>\n<\/div>\n<div class=\"col-12 pt-2 introductiontext\">\n<h3 class=\"sHeading3\">Get help using the online service<\/h3>\n<p>If you need help using the online tool our call centre may be able to support you.<\/p>\n<p>Surrey County Council Community Helpline<br \/>\nTelephone:\u00a0<a href=\"tel:0300 200 1008\">0300 200 1008<\/a>\u00a0(9am to 5pm, Monday to Friday, excluding bank holidays)<\/p>\n<p><button id=\"Accord1\" class=\"backlink\" tabindex=\"0\" role=\"button\" aria-controls=\"CallCost\" aria-selected=\"false\" aria-expanded=\"false\">Find out more about call charges\u00a0<i id=\"pointer_dir\" class=\"bi bi-caret-down-fill\"><\/i>\u00a0<small id=\"toggleMsg-pointer_dir\" class=\"backlink\">Expand for more details<\/small><\/button><\/div>\n<div class=\"col-12 pt-4 d-flex flex-column align-items-center justify-content-center\"><button class=\"submit_btn justify-content-center\" tabindex=\"0\" type=\"button\">Start now<\/button><\/div>\n<div><\/div>\n<div>\n<h2 class=\"disclaimertext\" aria-describedby=\"disclaimerdescr\">Disclaimer<\/h2>\n<p id=\"disclaimerdescr\" class=\"introductiontext\">This is not a grant application. This application will search and display suitable options based on the information you provide. Your right to financial support will need to be checked directly with the supplier.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":11595,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_citadela_ignore_special_page":false,"_citadela_page_template":""},"citadela-item-category":[609,413],"citadela-item-location":[429,552,430,570,703,551,431,667,645,554,549,634,713,635,580,710,550,466,433,434,557,704,548,680,435,553,569,649,464,684,709,641,681,542,673,437,643,590,646,610,438,495,596,642,583,644,496,593,629,677,441,714,442,617,660,715,427,675,497,595,638,584,498,672,656,669,589,732,603,499,564,618,558,582,639,678,651,600,631,625,612,711,668,648,652,562,705,706,632,654,674,637,655,424,658,611,661,425,465,602,663,568,594,664,665,707,666,597,636,659,633,598,447,599,682,500,563,545,608,686,724,601,624,621,626,647,657,581,561,571,449,586,623,712,708,679,671,630,670,716,640,450,619,676,662,650,426,585,620,567,653,702],"class_list":["post-23932","citadela-item","type-citadela-item","status-publish","has-post-thumbnail","hentry","citadela-item-category-crisis-support","citadela-item-category-financial-help-support","citadela-item-location-addlestone","citadela-item-location-ash","citadela-item-location-ashford","citadela-item-location-ashtead","citadela-item-location-ashvale","citadela-item-location-bagshot","citadela-item-location-banstead","citadela-item-location-barnsbury","citadela-item-location-binscombe","citadela-item-location-bisley","citadela-item-location-bookham","citadela-item-location-bramley","citadela-item-location-brockham","citadela-item-location-brookwood","citadela-item-location-burgh-heath","citadela-item-location-burpham","citadela-item-location-byfleet","citadela-item-location-camberley","citadela-item-location-caterham","citadela-item-location-chertsey","citadela-item-location-chessington","citadela-item-location-chiddingfold","citadela-item-location-chobham","citadela-item-location-claygate","citadela-item-location-cobham","citadela-item-location-covering-surrey","citadela-item-location-cranleigh","citadela-item-location-deepcut","citadela-item-location-dorking","citadela-item-location-dormansland","citadela-item-location-dunsfold","citadela-item-location-east-horsley","citadela-item-location-east-molesey","citadela-item-location-east-surrey","citadela-item-location-effingham","citadela-item-location-egham","citadela-item-location-ellens-green","citadela-item-location-elmbridge","citadela-item-location-elstead","citadela-item-location-englefield-green","citadela-item-location-epsom","citadela-item-location-esher","citadela-item-location-ewell","citadela-item-location-ewhurst","citadela-item-location-farnborough","citadela-item-location-farncombe","citadela-item-location-farnham","citadela-item-location-fetcham","citadela-item-location-fordbridge","citadela-item-location-frensham","citadela-item-location-frimley","citadela-item-location-frimley-green","citadela-item-location-godalming","citadela-item-location-godstone","citadela-item-location-gomshall","citadela-item-location-great-bookham","citadela-item-location-guildford","citadela-item-location-hambledon","citadela-item-location-haslemere","citadela-item-location-hersham","citadela-item-location-hinchley-wood","citadela-item-location-hookwood-horley","citadela-item-location-horley","citadela-item-location-horsley","citadela-item-location-hurst-green","citadela-item-location-kingsfield","citadela-item-location-kingston-upon-thames","citadela-item-location-kingston-vale","citadela-item-location-knaphill","citadela-item-location-leatherhead","citadela-item-location-lightwater","citadela-item-location-limpsfield","citadela-item-location-lingfield","citadela-item-location-london","citadela-item-location-long-ditton","citadela-item-location-longcross","citadela-item-location-mayford","citadela-item-location-merstham","citadela-item-location-mickleham","citadela-item-location-milford","citadela-item-location-mole-valley","citadela-item-location-molesey","citadela-item-location-mount-hermon","citadela-item-location-mytchett","citadela-item-location-new-haw","citadela-item-location-new-malden","citadela-item-location-newdigate","citadela-item-location-normandy","citadela-item-location-north-surrey","citadela-item-location-nutfield","citadela-item-location-ockham","citadela-item-location-ottershaw","citadela-item-location-oxshott","citadela-item-location-oxted","citadela-item-location-peaslake","citadela-item-location-pooley-green","citadela-item-location-pyrford","citadela-item-location-redhill","citadela-item-location-reigate","citadela-item-location-richmond","citadela-item-location-ripley","citadela-item-location-rowledge","citadela-item-location-runnymede","citadela-item-location-send","citadela-item-location-send-marsh","citadela-item-location-shalford","citadela-item-location-shamley-green","citadela-item-location-sheerwater","citadela-item-location-shepperton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