{"id":21977,"date":"2024-09-30T14:10:54","date_gmt":"2024-09-30T13:10:54","guid":{"rendered":"https:\/\/crossroadscaresurrey.org.uk\/directory\/?post_type=citadela-item&p=21977"},"modified":"2025-10-21T12:05:21","modified_gmt":"2025-10-21T11:05:21","slug":"21977","status":"publish","type":"citadela-item","link":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/","title":{"rendered":"Surrey Connect – Digital Demand Responsive Transport"},"content":{"rendered":"

\"\"<\/p>\n

Surrey Connect is a safe and reliable bus sharing service connecting you to your local community. It is available to everyone in Surrey in the areas shown on the map.<\/p>\n

It is a digital on demand bus service, known as a\u00a0Digital Demand Responsive Transport (DDRT)<\/strong>\u00a0solution.<\/p>\n

How it works<\/h2>\n

\"\"The service uses accessible minibuses, with journey bookings made on a first come first served basis. Our software cleverly groups customer demands together in real time.<\/p>\n

When the booking is made with the “leave at” feature, the software takes your requested time and compares\u00a0 \u00a0 it with other customer requests in the area.<\/p>\n

It then links them up to create single journeys that are convenient for a group of users at once, scheduling the pickup time within a window of 10 minutes before or 10 minutes after the preferred booking time.<\/p>\n

Alternatively, if you need to be at your destination for a specific time, such as a train departure, you can use the “arrive at” feature. It will then dynamically generate options for you that will get you there and ensure you are never late.<\/p>\n

The connect service operates Monday to Friday 7am to 7pm and Saturday 8am to 6pm.<\/p>\n

You can book up to 7 days in advance or on the same day. A minimum of 30 minutes notice is required to communicate your booking with the connect driver.<\/p>\n

Before booking, please\u00a0read our passenger information<\/a>.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":17,"featured_media":11595,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_citadela_ignore_special_page":false,"_citadela_page_template":""},"citadela-item-category":[462,419],"citadela-item-location":[570,551,433,548,569,464,684,641,496,593,617,715,427,497,499,564,618,558,631,674,424,659,586,671,619,620],"class_list":["post-21977","citadela-item","type-citadela-item","status-publish","has-post-thumbnail","hentry","citadela-item-category-transport","citadela-item-category-travel-transportation","citadela-item-location-ashtead","citadela-item-location-bagshot","citadela-item-location-caterham","citadela-item-location-chobham","citadela-item-location-cranleigh","citadela-item-location-dorking","citadela-item-location-dormansland","citadela-item-location-east-horsley","citadela-item-location-farnham","citadela-item-location-fetcham","citadela-item-location-godstone","citadela-item-location-great-bookham","citadela-item-location-guildford","citadela-item-location-haslemere","citadela-item-location-leatherhead","citadela-item-location-lightwater","citadela-item-location-limpsfield","citadela-item-location-lingfield","citadela-item-location-mickleham","citadela-item-location-ockham","citadela-item-location-oxted","citadela-item-location-shere","citadela-item-location-warlingham","citadela-item-location-west-horsley","citadela-item-location-whyteleafe","citadela-item-location-woldingham"],"acf":[],"yoast_head":"\nSurrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Surrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory\" \/>\n<meta property=\"og:url\" content=\"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/\" \/>\n<meta property=\"og:site_name\" content=\"Carer Support Services Directory\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/crossroadscaresurrey\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-21T11:05:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2023\/03\/Surrey-County-Council.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"261\" \/>\n\t<meta property=\"og:image:height\" content=\"193\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@crossroadsurrey\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/\",\"url\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/\",\"name\":\"Surrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/Surrey-County-Council.jpeg\",\"datePublished\":\"2024-09-30T13:10:54+00:00\",\"dateModified\":\"2025-10-21T11:05:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/#primaryimage\",\"url\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/Surrey-County-Council.jpeg\",\"contentUrl\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/Surrey-County-Council.jpeg\",\"width\":261,\"height\":193},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/item\\\/21977\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Surrey Connect – Digital Demand Responsive Transport\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#website\",\"url\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/\",\"name\":\"Carer Support Services Directory\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#organization\",\"name\":\"Carer Support Services Directory\",\"url\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/Directory-logo-August-2024-1-e1724232597123.png\",\"contentUrl\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/Directory-logo-August-2024-1-e1724232597123.png\",\"width\":445,\"height\":85,\"caption\":\"Carer Support Services Directory\"},\"image\":{\"@id\":\"https:\\\/\\\/crossroadscaresurrey.org.uk\\\/directory\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/crossroadscaresurrey\",\"https:\\\/\\\/x.com\\\/crossroadsurrey\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Surrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/","og_locale":"en_GB","og_type":"article","og_title":"Surrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory","og_url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/","og_site_name":"Carer Support Services Directory","article_publisher":"https:\/\/www.facebook.com\/crossroadscaresurrey","article_modified_time":"2025-10-21T11:05:21+00:00","og_image":[{"width":261,"height":193,"url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2023\/03\/Surrey-County-Council.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@crossroadsurrey","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/","url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/","name":"Surrey Connect - Digital Demand Responsive Transport - Carer Support Services Directory","isPartOf":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#website"},"primaryImageOfPage":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/#primaryimage"},"image":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/#primaryimage"},"thumbnailUrl":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2023\/03\/Surrey-County-Council.jpeg","datePublished":"2024-09-30T13:10:54+00:00","dateModified":"2025-10-21T11:05:21+00:00","breadcrumb":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/#primaryimage","url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2023\/03\/Surrey-County-Council.jpeg","contentUrl":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2023\/03\/Surrey-County-Council.jpeg","width":261,"height":193},{"@type":"BreadcrumbList","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/item\/21977\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/crossroadscaresurrey.org.uk\/directory\/"},{"@type":"ListItem","position":2,"name":"Surrey Connect – Digital Demand Responsive Transport"}]},{"@type":"WebSite","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#website","url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/","name":"Carer Support Services Directory","description":"","publisher":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/crossroadscaresurrey.org.uk\/directory\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#organization","name":"Carer Support Services Directory","url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#\/schema\/logo\/image\/","url":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2024\/04\/Directory-logo-August-2024-1-e1724232597123.png","contentUrl":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-content\/uploads\/2024\/04\/Directory-logo-August-2024-1-e1724232597123.png","width":445,"height":85,"caption":"Carer Support Services Directory"},"image":{"@id":"https:\/\/crossroadscaresurrey.org.uk\/directory\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/crossroadscaresurrey","https:\/\/x.com\/crossroadsurrey"]}]}},"_links":{"self":[{"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item\/21977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item"}],"about":[{"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/types\/citadela-item"}],"author":[{"embeddable":true,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/comments?post=21977"}],"version-history":[{"count":3,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item\/21977\/revisions"}],"predecessor-version":[{"id":26975,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item\/21977\/revisions\/26975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/media\/11595"}],"wp:attachment":[{"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/media?parent=21977"}],"wp:term":[{"taxonomy":"citadela-item-category","embeddable":true,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item-category?post=21977"},{"taxonomy":"citadela-item-location","embeddable":true,"href":"https:\/\/crossroadscaresurrey.org.uk\/directory\/wp-json\/wp\/v2\/citadela-item-location?post=21977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}